Item Number is changing
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Item number is changed when hitting Enter in the Keywords or Manufacturer Item Number fields
Context
Inventory Management
Cause
Defect occurs when hitting Enter in the Keywords, Manufacturer Item Number, or Item Catalog fields
Resolution
Install the appropriate work ticket for your version:
- 2021.8.0.1582 - MUN-410463
- 2021.9.0.1417 - MUN-480407
- 2021.10.0.1167 - MUN-480403
- 2021.11.0.899 - MUN-480404
- 2021.12.0.385 - MUN-480405
Workaround:
- To prevent the issue from occurring, click the Save button to save your changes instead of hitting the Enter key
- Contact Enterprise ERP Assets and Civic Support to correct the item number with a script
Additional Information