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Users unable to create work orders

Users unable to create work orders

Description of Issue

Creating a work order with an activity that is attached to multiple templates with location codes attached gives the following string of errors and program closes out:

  • Munis (wmmstmnt)
    Insert failed. See error log for more info.
  • Munis (wmmstmnt)
    Unable to rollback a database transaction, status: -6372 [ISAM 0]
    Additional information concerning a status error of -6372:
    General SQL error, check SQLCA.SQLERRD[2].
  • Munis (wmmstmnt)
    Execute isUtilityBillingActivity failed - status: -6372 [ISAM 0]
    Additional information concerning a status error of -6372:
    [Microsoft][SQL Server Native Client 11.0]Connection is busy with results for another command
  • ERROR
    Program stopped at 'SvcReqUtils.4gl' , line number 362.
    SQL statement error number -6372 (0).
    [Microsoft][SQL Server Native Client 11.0]Connection is busy with results for another command
Context

EAM

Cause


Resolution

Resolved by getting up to date on code

Additional Information






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