Description of Issue

Next Cash Receipt Number Wrong after Upgrade

Cant change the Next Cash Receipt Number

Next Cash Receipt Number Greyed Out

Context

Munis
Accounts Receivable
Cash Receipt Number
2018.1 and Higher

Cause

This scenario may present itself after an upgrade to a v12 (2018.1+) version of Munis where the sites Next Cash Receipt Number will change and in these versions this field is locked down.

Resolution

Clerks should stop taking Payment in Munis Payment Entry.
Document what the incorrect Next Cash Receipt Number is and determine what the Next Cash Receipt Number should be.
Contact Munis Support for assistance via Munis Support Portal or by Phone.

Additional Information

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