TylerDiskTest Detected as Malware by AntiVirus

Description of Issue
  • The Tyler Disk Test application, TylerDiskTest.exe, was detected as malware by AntiVirus. Is this application safe to have on our servers?
  • Antivirus software flagging the Tyler Disk Test application
Context
  • Tyler Deploy
  • AV
  • AntiVirus
  • Anti Virus
Cause

Tyler Disk Test is a Tyler made application, primarily used by the Deployment and Support teams to test disk speed on servers during performance reviews and new deployments.

Resolution

TylerDiskTest is not a malicious program and is safe to have installed on your servers.

Additional Information
  • TylerDiskTest is typically located under the TylerInstalls folder on the data drive but may be in another location
  • If you would like to retain this application, please add an exclusion to prevent future flagging from your antivirus software
  • The folder(s) TylerDiskTest.zip or TylerDiskTest and their contents can be removed from the server if desired
  • For more information on antivirus software exceptions, please see Antivirus Exclusion List for Enterprise ERP Servers.