Time and Attendance Communication shows email queue building

Owned by Knowledge Assistant
Last updated: Dec 29, 2023
1 min read
Description of Issue

Emails are failing to send from the Time and Attendance application.

Application log shows:

2023-12-27 14:45:26,420 ERROR net.executime.businesslogic.messaging.impl.EmailService (pool-13-thread-1) Error Sending email to: jpace@domain.gov,smeeks@domain.gov,
java.lang.NumberFormatException: For input string: ""
    at java.lang.NumberFormatException.forInputString(NumberFormatException.java:67) ~[?:?]
    at java.lang.Integer.parseInt(Integer.java:678) ~[?:?]
    at java.lang.Integer.parseInt(Integer.java:786) ~[?:?]
    at net.executime.businesslogic.messaging.impl.EmailService.doSendMail(EmailService.java:188) ~[time-common-2023.2.2.1.jar:?]
    at net.executime.businesslogic.messaging.impl.EmailService$SendEmailTask.run(EmailService.java:301) ~[time-common-2023.2.2.1.jar:?]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
    at java.lang.Thread.run(Thread.java:833) [?:?]

Context

  • Email Provider

  • Microsoft Office 365

  • SMTP

  • Client id

  • Client secret

  • Grant Type

Cause

Has been deem a bug with the application

Resolution

Upgrade the Application to v2023.3.1 where the bug has been resolved

Additional Information