Description of Issue

A Deferred Bill (Category 21) created through Deferred Bill Processing is missing information including Installments, Charges, Customer, Property, Source, and Journal Information.
Error selecting bill information is received when searching for Deferred Bills (Category 21) in Bill Inquiry.
ERROR WITH THE SQL STATEMENT getCategorySpecificSettings when searching for Deferred Bills (Category 21) in Bill Inquiry.
Deferred tax bill account is empty.

Context

Cause

The Category 21 Specific Settings is missing in the Accounts Receivable Settings.

Resolution

Follow the instructions provided here to add a Category 21 Accounts Receivable Category Specific Setting: Add an Accounts Receivable Category Specific Setting

Additional Information

If additional assistance is required, please contact Tax Support for the appropriate region.

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