Tyler Identity Rapid Identity Setup

Owned by Knowledge Assistant
Dec 26, 2023
1 min read



Description of Issue

Client would like to transition to using Rapid Identity to authenticate user domains.



Context

  • Tyler Identity (TID)

  • Rapid Identity authentication

  • Enterprise ERP (Munis)

  • Tyler Deploy

  • SQL Queries



Cause

Client that use Tyler ID require IDP Federation and will need to update their Authentication Type in Tyler Deploy (If they have access to Product Configurations).



Resolution

Azure AD

  1. Log into Tyler Deploy

  2. Navigate to Product Configuration | Tyler Identity

  3. Change Local Authentication Type to ????

  4. Enter the Rapid Identity FQDN in the following format fs.city.local (do not include HTTPS or slashes)

  5. Enter Rapid Identity WTRealm in the following format urn:TylerIdentityTest 

  6. Verify the Rapid Identity Metadata Address looks correct. Example: https://fs.city.local/federationmetadata/2007-06/federationmetadata.xml

  7. Redeploy Tyler ID

  8. Run the following query against the tylerid{env} database
    SQL: Deletes all users from the TID database except the built in tyleradmin 

    • DELETE FROM MembershipReboot.UserAccounts WHERE not Username='tyleridentityadmin@tylertech.com'

  9. Update the integrated products HUB, MUNIS, etc... "UserNameClaim": "winaccountname"



Additional Information

Contact Tyler Systems Management Support or submit a case via the Online Support Client Portal for additional assistance.