Project Central - Unexpected Error - GetProjects for users with high number of LIMITED project code data access

Owned by Knowledge Assistant

Dec 22, 2023

1 min read

Description of Issue

Project Central Does Not Load for Some Users

Unexpected Error
An unexpected error has occurred. Please refresh the page and try again. If the persists, please contact support

F12 network tab results:

https://siteservernamepath/4934foxtrot/munis/munisnet/AppApi/ProjectCentral/ProjectCentral/GetProjects?quickSort=false&skip=0&sortDirection=ASC&sortPropertyName=ProjectCode&take=25
POST
500 Internal Sever Error

Context

Project Central
Permissions
Error

Cause

User has high number of LIMITED project code ranges defined in roles assigned in user attributes
Work ticket MUN-475758 is open with development

Resolution

Load work ticket MUN-475758 once released by development

Workarounds:

Reduce number of limited project code data access ranges assigned to user
Grant user full data access to project ledger codes
Use Project Inquiry, Expense String Inquiry and Funding Source Inquiry

Additional Information