Description of Issue

Instructions on creating or updating the credentials for the tylereerpservice integration user id in Content Manager Full Client.

Context

Cause

Resolution

How to Access and Launch the CM Full Client
You must log in with an admin level account to be able to maintain users
Click Administration in the lower left of the menu
Click Security Manager in the upper left menu
If you wish to create the ID
1. Click the Add Entry button at the top right, this appears as a blank page icon
2. In the User ID field type tylereerpservice
3. Type the same into the box below for user name
4. At the bottom section add the permission group named Service Integration Accounts (SERVICE_ACCOUNTS)
5. Click OK
Once the ID is created you will need to set or reset it's password:
1. Search or locate the tylereerpservice account from the user ID list and double click to open
2. Click Change Password and enter your desired password
  1. Passwords should be no longer than 20 characters long and should not include special characters
3. Click OK

Additional Information

For more information about this change please review: Content Manager Service Integration Accounts

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