Unable to Edit W-4 in ESS

Owned by Knowledge Assistant
Dec 20, 2023
1 min read
Description of Issue

User is missing the Edit button on their W-4 state tax form in ESS.

Context

  • Enterprise ERP 

  • EERP

  • Employee Self Service 

  • ESS

Cause

The W-4 Lock option is checked in Employee Deductions. If selected, it prevents W-4 updates in ESS Pay/Tax Information.



Resolution

  1. Navigate to Employee Deductions 

    1. EERP > Human Capital Management > Payroll > Employee Maintenance > Employee Deductions

  2. Search on the employee

  3. Locate the impacted deduction

  4. Click Update

  5. Unflag the W-4 Lock option

  6. Click Accept

Additional Information

Please reach out to EERP Human Resources Support with any additional questions.