Notations on Cashiering transactions that populate in EERP

Owned by Knowledge Assistant
Dec 14, 2023
2 min read
Description of Issue

Client would like to add a comment to a Cashiering transaction and have it viewable and searchable in EERP Receipt Inquiry.

Context

  • Cashiering 

  • EERP

  • Enterprise ERP

  • Receipt Inquiry

  • Receipts

Cause

The Receipt details field in Cashiering is for use within Cashiering only and does not populate the Comment field in EERP Receipt Inquiry.

Resolution

Add a notation to the Cashiering batch as a whole using the Deposit Reference field:

  1. From the Cashiering Home screen, select the yellow circle plus sign icon to create a batch

  2. Input notation into Deposit Reference field

    1. Text in this field should include only letters and number. No special characters or spaces should be included.

  3. Save batch settings

  4. After processing a transaction, this field will be viewable in EERP Receipt Inquiry in the Deposit field under the Tenders section.


Add a notation to individual miscellaneous receipts:

In Cashiering Receipt entry when processing a Miscellaneous payment, below the Description field, there are two fields: Reference 1 and Reference 2. These fields can be found in EERP Receipt Inquiry by clicking the Misc. Info icon at the top of the page. 

  • Cashiering's Reference 1 will appear as Reference 4 in Misc. Info 

  • Cashiering's Reference 2 will appear as Reference 3 in Misc. Info


Steps to search for a receipt in EERP using Reference 1 or 2:

  1. Enterprise ERP > General Revenues > Payment Processing > Receipts

  2. Click Mis. Find icon

  3. Set desired date range for Effective Date and Entry Date

  4. Type into either Reference 1 or Reference 2 field as it was input into Cashiering

    1. Search is case sensitive

  5. Hit ENTER 

    1. If there are no results, nothing will happen after hitting ENTER. Receipts will result if there are any that fit the given criteria.


Additionally, a comment can be added to the Cashiering receipt using Receipt detail. This will be present on the Cashiering receipt. If the site stores receipts in TCM, the Cashiering receipt will be attached to the receipt in EERP Receipt Inquiry. The Cashiering receipt can be accessed from EERP Receipt Inquiry or EERP Receipts by clicking Attach (paper clip icon) in the top tool bar. 

Additional Information