Resolution

To create a SQL Reporting Account, the following steps will need to be performed by an Administrator in CloudAdmin:

Login to CloudAdmin at https://muniscloud.tylerhost.net
Click on User Account Management > Manage User Accounts in the menu
You will be prompted for your 2 Factor Authentication. Enter the code from your Google Authenticator app
Search for the user you wish to modify under Find a user…
Click on View Details
Make sure the email address matches with user's email address in User Attributes program in EERP(MUNIS)
Click on Create SQL Reporting Account
Have the user log into CloudAdmin (https://muniscloud.tylerhost.net), this login step syncs the current password with reporting account.

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