EAM odata query timing out causing degraded performance in Hub Card

Description of Issue

EAM odata query timing out causing degraded performance in Hub Card

Request took XXXX milliseconds, which is greater than 500ms. Performance may be degraded. URL:  https://xxxx.tylertech.com/xxxx.ws/ws/r/mugws/wmwshdlr/v3/OData/WorkOrders?$filter=trim(requestingDepartment/departmentName)xxxxDepartment'&$expand=closeSubmitted,requestingDepartment,servicingDepartment,locationAsset,activity,address,contract,asset,metrics,workProject&$top=32&$skip=0&$count=true

Context
  • Enterprise Asset Management 

  • EAM 

  • Hub

Cause

Defect

Resolution

Install MUN-454525 once it's been released

Workaround: Export data to Excel 

Additional Information