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Customers Foreign Country Address not saving

Customers Foreign Country Address not saving

Description of Issue

When entering an Address in Customers for a Foreign Country without a State populated, you're then unable to click Accept to complete the address addition.  

Customer Delivery Address for out of Country.

Context
  • Accounts Receivable

  • Customers

Cause

Resolution

Development is currently researching the issue. 

Entering a valid USA state, or a period as a space holder, in the State field will allow the Country field to remain foreign. The Accept button will then allow you to complete the changes.

Additional Information

Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue.









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