General Billing Loans Status not updating to Paid off when fully paid

Description of Issue

When fully paying a GB Loan, the Status did not change from Active to Paid off.

Context
  • Accounts Receivable

  • General Revenue

  • Loans

  • Payment Entry

  • Payments Journal

Cause

Resolution

Development is currently researching the issue. 

No current workaround at this time. Contact Enterprise ERP Revenue Support for further assistance.

Additional Information