Cashiering Cash Details Greyed Out on Tender Screen

When taking a cash payment, the Cash Details button is greyed out.

• Cashiering

• EERP

The department settings are not set for cash tender denominations.

1. Log into Cashiering with an administrator account

2. Navigate to Administration > Departments

3. Find applicable department and click the pencil icon

4. On the General tab, set Collect Cash Tender Denominations drop-down to Optional or Mandatory

5. Click Save