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Cashiering Cash Details Greyed Out on Tender Screen
Cashiering Cash Details Greyed Out on Tender Screen
Description of Issue
When taking a cash payment, the Cash Details button is greyed out.
Context
Cashiering
EERP
Cause
The department settings are not set for cash tender denominations.
Resolution
Log into Cashiering with an administrator account
Navigate to Administration > Departments
Find applicable department and click the pencil icon
On the General tab, set Collect Cash Tender Denominations drop-down to Optional or Mandatory
Click Save
Additional Information
, multiple selections available,
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