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Unable to delete comments in Request Management

Unable to delete comments in Request Management

Owned by Knowledge Assistant
Last updated: Sept 09, 2022
1 min read





Description of Issue

  • Unable to delete comments in Request Management due to an error 

  • Error removing employee comment | Error econutred deleting comment: An error occurred while updating the entries. See the inner exception for details 



Context

  • Tyler 311

  • Enterprise Service Requests 



Cause




Resolution

T311-6710 will fix this issue in a future release 

Workaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Financial Assets and Civic Support



Additional Information