Tyler eLearning redirects user to the Adobe retirement page for Flash





Description of Issue

When our user goes to view a Tyler eLearning video, they are redirected to the Adobe website. How do we resolve?



Context
  • tylertech.com

  • Client Support

  • Tyler University



Cause

Adobe no longer supports Flash Player after December 31, 2020 and blocked Flash content from running in Flash Player beginning January 12, 2021.



Resolution

Please review Tyler Search for alternative documentation.



Additional Information

Please reach out to any support team with any additional questions.