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Error A Deferred Bill Already Exists

Error A Deferred Bill Already Exists





Description of Issue

The deferred bill processing program won't generate off the selected bill. An error message of A deferred bill already exists will appear. 



Context
  • Accounts Receivable

  • Deferred Bill Processing

  • Bill Detail Adjustment



Cause

A bill was created as a deferred bill with the incorrect amount associated with it. The bill will show status of D in bill inquiry.



Resolution
  1. Navigate to Bill Detail Adjustment.

    1. Munis > Property Revenues > Property Tax Billing > Northeast > Your State > Collector Processing/Reports > Bill Detail Adjustments

  2. Search for deferred bill with incorrect amount.

  3. Create adjustment to zero balance bill.

  4. Bill and GL Post adjustment.

  5. Verify via Bill Inquiry that the bill with the incorrect amount that was deferred is reversed appropriately.

  6. Reopen Bill Detail Adjustment program.

  7. Search for bill that it supposed to reflect correct deferral tax amount.

  8. Adjust up to the correct amount.

  9. Bill and GL Post adjustment.

  10. Navigate to Deferred Bill Processing.

  11. Check appropriate records.

  12. Generate deferred bill.



Additional Information

Reach out to region specific tax team (Northeast or Southeast)











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