How to remove a signature or VOID from DocOrigin forms

Description of Issue
  • Need to remove a signature from a DocOrigin check form. 
  • Requesting to remove the VOID watermark from printing on DocOrigin form.
  • Removing Signature Key Dependency from DocOrigin forms due to the hardware discontinuation.
Context
  • DocOrigin
  • Tyler Forms
  • Signatures
  • VOID
  • Check Form
  • Signature Device
Cause

Need to have VOID watermark or signature removed from forms.

Secure Print Module and Signature Keys are no longer available, Need to remove signature Key Dependency from forms. Secure Print Module is No Longer Available

Resolution

Create a case with Tyler Forms Support.

Please be aware that removing the preprinted signature will cause the checks to print with a blank signature line, which must then be hand signed. 

Please note that requesting the VOID watermark to be removed from your forms will allow the forms to print without VOID with or without a secure print module box or key plugged into the printer. A TEST watermark will still always print on forms that are printed from a non-production environment.

Additional Information