Sync Tyler 311 contacts in My Civic CMS

Owned by Knowledge Assistant
Last updated: Jun 30, 2023
1 min read



Description of Issue

How to Sync Tyler 311 contacts in My Civic CMS



Context

  • My Civic

  • Tyler 311

  • Enterprise Service Requests 

  • ESR



Cause

Informational



Resolution

  1. Go to My Civic CMS

  2. Click Report Issues

  3. Click Issue Types

  4. Click Sync Tyler 311 contacts

    1. This can also be done on individual issue types



Additional Information