Account Trial Balance Report - Not displaying active account



Description of Issue

Account Trial Balance can select but does not display an active account



Context

Account Trial Balance (ATB) or Trial Balance (TB)

Report Options



Cause

Report Option Omit zero balance accounts is filtering out account with all zero balances for defined year/period range



Resolution

Remove report option Omit zero balance accounts and attempt to output again

Contact Munis Financial General Ledger Support if issue remains



Additional Information

If the Account still cannot be selected the issue would be permissions and data access