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Not all users are receiving Payroll Advice Email processed via Enterprise Forms
Not all users are receiving Payroll Advice Email processed via Enterprise Forms
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Running payroll processing only sends emails out to some users
Context
- Munis
- Readyforms
- TSM SaaS
- Enterprise Forms
- ReadyForms Delivery Definition
- SMTP
- Relay
Cause
Email settings in munis may be using saasmail and from address is using something that is not noreply@tylertech.com
Resolution
Confirm what SMTP Server is being used
- Open Enterprise ERP
- Go to System Administration > General Administration > System Settings
- Click on the Email Tab
- Confirm SMTP Relay
- Make sure configurations are correct: Munis Email - Email section in the System Settings is not setup or setup incorrectly
Additional Information
, multiple selections available,
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