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How to Add Interest Back Onto a Bill

How to Add Interest Back Onto a Bill





Description of Issue

Interest was accidentally removed or forgiven from a bill or is not calculating correctly.



Context
  • Munis version 11.3

  • Bill Detail Adjustment

  • Interest



Cause

Prior activity has changed the last activity date on the bill so interest is not calculating correctly.



Resolution
  1. Please navigate to the Bill Detail Adjustment program by searching or using the following path: Munis > Property Revenues > Property Tax Billing > Region > State > Collection Processing > Bill Detail Adjustments

  2. Click Add to add a batch

  3. Enter the desired Processing, Effective, and GL Effective Dates

  4. Click Accept

  5. Click Add to add an adjustment

  6. Enter the Category, Year, and Bill Number

  7. Choose a Reason from the Reason field menu

  8. Click Accept

  9. The charges screen opens, highlight the charge(s) that need to accrue interest

  10. Click Update

  11. Change the Last Activity Date to the date that interest should accrue from

  12. Click Accept

  13. Click Return

  14. Click GL Post in the top ribbon



Additional Information

If there are any questions about the process or if assistance is required, please contact Tax Support.











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