Programs fail to load after installing release 2019.1.22.1873

Owned by Knowledge Assistant
Last updated: Jul 27, 2022
1 min read



Description of Issue

After installing release 2019.1.22.1873 Genero programs will appear to be loading a blank white screen indefinitely



Context

  • Tyler Deploy

  • Enterprise ERP



Cause

Release 2019.1.22.1873



Resolution

Clear browser cache for All Time following the steps for your primary web browser in Master Article - Clear Browser Cache

If issue persists, please create a case with TSM SaaS for further assistance in the Support Portal



Additional Information

Check Boxes cannot be selected in any Munis program

After installing MUN-441281 still unable to select Radio Buttons