/
No access to Guide Me Estimate Charges
No access to Guide Me Estimate Charges
Description of Issue
Unable to launch the Guide Me Estimate Charges function due to permissions.
Context
MUNIS
Utility Billing
UBCIS
Account Customer Inquiry
2019.1 +
Cause
The Role permissions have not been properly granted.
Resolution
To update the Role permissions:
Tyler Menu > System Administration > Security > User Attributes
Click Search
Enter appropriate username in the User ID field
Click Accept
Click on Roles at the lower part of the screen
Select Role to edit
Click Edit Role button
Click the Utility Billing --CIS button
Click Update
Check Update based on other consumption checkbox
Click Accept
Additional Information
The user may have multiple roles. Make sure the role that contains Utility Billing – CIS Module is chosen.
, multiple selections available,
Related content
User does not have permission to run Guide Me Express Miscellaneous Bill
User does not have permission to run Guide Me Express Miscellaneous Bill
More like this
Unable to fetch Rate Header info for demand XXXX XXX ISAM 1 Additional information concerning a status error of 400 Fetch attempted on unopen cursor
Unable to fetch Rate Header info for demand XXXX XXX ISAM 1 Additional information concerning a status error of 400 Fetch attempted on unopen cursor
More like this
Apply Credits Deposits Unable to Read Permissions For This User
Apply Credits Deposits Unable to Read Permissions For This User
More like this
You do not have permission to manage backflow prevention
You do not have permission to manage backflow prevention
More like this
Billing Read Manager exceptions after install of MUN
Billing Read Manager exceptions after install of MUN
More like this
Bill adjustment not allowed for multi meter relationship
Bill adjustment not allowed for multi meter relationship
More like this