Employee integration not updating employee record

Owned by Knowledge Assistant
Last updated: Jul 08, 2022
1 min read



Description of Issue

  • When updating an employee's record in Enterprise ERP, the changes are not coming into Time & Attendance when the full integration is ran.

  • When previewing the employee integration, the needed changes are there

  • When previewing the server logs, the changes also show there



Context

  • Time & Attendance

  • Versions 2018.4.14 & 2019.3.3



Cause

For Enterprise ERP Integration with Time & Attendance, the record will not update when the integration is run if a default clock in & out code is set on the employee's record and the pay code filter cache has not yet been built for the user.



Resolution

Reach out to Munis Payroll Support or your Implementation Team as an Time & Attendance version upgrade is required.



Additional Information