Invalid Custom Id error when importing fuel

Owned by Knowledge Assistant
Last updated: Jul 05, 2023 by Moriah Yorkey
1 min read
Description of Issue

Errors received when importing fuel consumption through the Fuel Usage Import:

  • ID for Custom Data not found - Invalid: XXXX

  • Product Type - Service department needed on asset to process

Context

  • Enterprise Asset Management 

  • EAM 

Cause

Custom Id was on more than one asset record

Resolution

Remove or Update assets that have duplicate Custom Id codes

Additional Information

Custom Id codes must be unique 

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