Error received when using multi-date select feature after clicking on a Hub card column title

Owned by Knowledge Assistant
Last updated: Feb 16, 2023
1 min read





Description of Issue

After clicking on a Hub card column title for dates, selecting multiple checkbox items to filter the results by throws an error: An error occurred retrieving data



Context

  • Tyler Hub

  • Hub versions 2021.3.1 and below



Cause

System Performance.



Resolution

The ability to multi-date select has been removed in Hub versions 2021.3.2 and above due to the potential for performance issues.

After clicking on a Hub card column title, use the Advanced Filters option.



Additional Information

Please review the Master Article - Tyler Hub for all related topics.