Tyler Cashiering Users page not loading





Description of Issue

In Cashiering, when navigating to Administration > Users, the page continuously spins and does not load



Context
  • 2020 + (web versions)

  • Tyler Cashiering

  • Supervisor permissions



Cause

There is a circular reference of assigned supervisors

Ex: User A is the supervisor of User B, and User B is the supervisor of User A.



Resolution

Identify the users who are creating the supervisor loop in the database and update the user's supervisor to break the loop.



Additional Information