Service Requests auto approving - Due to Department Settings

Owned by Knowledge Assistant
Last updated: May 12, 2023
1 min read





Description of Issue

Service Requests are auto approving 



Context

  • Enterprise Asset Management 

  • EAM



Cause

Department is set to auto approve Service Requests for Requesting or Servicing Department 



Resolution

Disable Auto Approve Service Requests setting in Department Settings for Requesting or Servicing Department 



Additional Information

Refer to Master Article - Service Requests auto approving for other reasons Service Requests are auto approving