Enterprise Forms processing generating Error emailing document XXXXXXXX to user email address

Description of Issue

Generating EFT's or AP Checks with ReadyForms an error is displaying with Error emailing document XXXXXXXX to user email address.

Context
  • MUNIS
  • Accounts Payable
  • Cash Disbursements
  • Print Checks
  • ReadyForms
  • Enterprise Forms
  • Tyler Forms
Cause

This generally requires a level 99 MUDEBUG trace to be run for the apchecks program in order to know the cause if the Delivery Definition is setup correctly.

Resolution
  • Run a level 99 MUDEBUG trace to provide to TylerForms support to review.
  • Be sure that the sender/from email address listed in the ReadyForms Delivery Definition email step is set up with your SMTP server as a valid sender email. 
  • Additionally, if emailing from a non-production environment for testing, please be sure to review Email Override Configuration settings: What is Email Override in Munis Settings
Additional Information

One possible cause for this is symbols in the Invoice description.