Reverse Over Short adjustment or Write off Record

Description of Issue

User want to remove a Over/Short adjustment record in a batch. A posted Write-Off needs to be reversed. 

Context
  • UBCIS 
  • Property Tax Billing 
  • Adjustment Reversals (aradjinq)
  • Over-Short Adjustment Process (arwrtoff)
  • Write-Off
Cause

Site needs to remove a Over/Short adjustment record from a batch. A posted Write-Off needs to be reversed. 

Resolution

Navigate to Property Revenues > Payment Processing > Adjustment Reversals

  1. Click Add to create a new batch, Fill in the relevant information.
  2. Click Accept.
  3. Click Search.
  4. Enter the record that needs to be reversed. 
  5. Click Accept.
  6. Click Reverse Adjustment
  7. Select Reason from list
  8. Accept
  9. Click Back to go back to the Adjustment Reversals screen.
  10. Click Output-Rel select Yes to release batch
  11. Click Post Batch select Output Type then OK
  12. Click Yes to complete and post the batch.
Additional Information

To reverse an entire batch instructions can be found here: How to Reverse an Over Short Adjustment or Write Off Batch