Delete Cash Receipts


Description of Issue
  • Delete Cash Receipts
  • Can you delete a cash receipt
  • Delete a payment batch
Context
  • Munis
  • Accounts Receivable
  • Payment Entry
  • Cash Receipts
Resolution
  • Cash Receipts can not be deleted in Munis.
  • Unposted receipts can be reversed within the existing Payment Entry batch if not posted yet.
  • Posted receipts will require the Payment Reversals program to be reversed accordingly.
  • Please see the additional information section below for an article to Reverse Un-posted and Posted Payments.

If issues or errors continue to persist, please submit a case with Munis Support.

Cause

The receipt was entered in error, need to edit the receipt amounts or other vital information. Once a receipt is completed in Munis, the amounts and information are generally get hard coded to that receipt. In this event, support recommends reversing the bad receipt record(s) and re-entering them to correct the information accordingly.Â