MTD Hub Card AR code issue



Description of Issue

Hub Card shows more data then user has access

User seeing more AR data then has access to

Context

Munis

2018.1

Tyler Hub Cards

Accounts Receivable Data Access

Browser Cache

Cause

This issue can happen when a site is setting up the MTD or Month to Date Hub Card when the user has Limited Data Access to Accounts Receivable Codes. When it is first setup, a user may see more AR codes then they have access to defined in Munis User Attributes. This is a browser Cache Issue and can be resolved by clearing the cache in the web browser used to access Munis.

Resolution

Support has resolved this issue by clearing the browser cache in your respective browser to utilize Munis. If you need assistance in doing so, Munis Support recommends reaching out to your local IT or Help Desk. If you need further assistance please reach out to Munis Support.

Additional Information