Transaction error report is empty when attempting to delete a Project Funding Source String - FS String is included on an AR Charge Code


Description of Issue
  • Blank error report when deleting PL FS String
  • When attempting to delete a Project Funding Source String through the Project Master program, it states:

The selected account cannot be deleted.

There are existing transactions associated with this account.

Click OK to generate a report of these transactions.


However, when clicking OK to generate the report, the transaction report is blank, so it does not describe why String cannot be deleted.

Context
  • Project Ledger
  • Project Master
  • General Revenues
  • Accounts Receivable Charge Codes
Cause

There is a known issue in Munis where, if the Funding Source String is tied to an AR Charge Code, this does not display on the error report.

Resolution
  • MUN-368946 is currently open with Development to correct the error report.
  • In order to remove this Project String from the AR Charge Code, please follow the process below:
    1. Go to General Revenues>Accounts Receivable>Setup>Accounts Receivable Charge Codes
    2. Click Search
    3. Locate this Charge Code
    4. Click Accept
    5. Click on the Accounts tab
    6. Click Update
    7. Change this Funding Source String to a different string
    8. Click Accept
Additional Information

General Ledger Support may need to be contacted to identify what AR Charge Code is tied to the PL string.Â