Transaction error report is empty when attempting to delete a Project Funding Source String - FS String is included on an AR Charge Code
Description of Issue
- Blank error report when deleting PL FS String
- When attempting to delete a Project Funding Source String through the Project Master program, it states:
The selected account cannot be deleted.
There are existing transactions associated with this account.
Click OK to generate a report of these transactions.
However, when clicking OK to generate the report, the transaction report is blank, so it does not describe why String cannot be deleted.
Context
- Project Ledger
- Project Master
- General Revenues
- Accounts Receivable Charge Codes
Cause
There is a known issue in Munis where, if the Funding Source String is tied to an AR Charge Code, this does not display on the error report.
Resolution
- MUN-368946 is currently open with Development to correct the error report.
- In order to remove this Project String from the AR Charge Code, please follow the process below:
- Go to General Revenues>Accounts Receivable>Setup>Accounts Receivable Charge Codes
- Click Search
- Locate this Charge Code
- Click Accept
- Click on the Accounts tab
- Click Update
- Change this Funding Source String to a different string
- Click Accept
Additional Information
General Ledger Support may need to be contacted to identify what AR Charge Code is tied to the PL string.Â