Workflow is skipping a business rule step
- Knowledge Assistant
Owned by Knowledge Assistant
Nov 02, 2020
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Description of Issue
- When we release our Action Entry workflow, it is correctly hitting steps 10 and 20 but is skipping step 90 who is the final approver
Context
- Munis
- Workflow Business Rules
- Actions Entry
Cause
- Workflow Business Rule is flagged as a Catch All business rule and is not being considered apart of the workflow approval chain
Resolution
- Remove the Catch All status from the workflow Business Rule record
Additional Information
- Please reach out to the respective Support Team for the specific workflow item
- For Actions Entry, Position Changes, and ESS Time Entry, please reach out to Munis Human Resources
- For Salary & Benefit Projections, Munis Time Entry, ExecuTime Time Entry, please reach out to Munis Payroll Support