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Entries are duplicating in ESS Time Entry
Entries are duplicating in ESS Time Entry
Description of Issue
- Entries are duplicating in ESS Time Entry
- The Supervisor is seeing duplicate entries in ESS Time Entry
Context
- Munis
- Employee Self Service (ESS)
- Time Sheets
- Time Entry
Cause
- The user experiencing the duplication as an incorrect Munis User ID attached to their account
- Duplicate Workflow Business Rules exist for the same step
Resolution
- To review for the incorrect Munis User ID
- Navigate to User Administration in ESS
- Search and select Edit on the user account
- Review for the Munis User ID
- User Attributes in Munis
- This is determined by Employee ID assigned in both ESS and Munis
- Remove the incorrect Munis User ID and select Update to save
- To review for the duplicate Workflow Business Rule
- Navigate in Munis to Workflow Business Rules
- Menu → Human Capital Management → Human Resources → Personnel Setup → Human Resources Workflow Administration → Business Rules
- Select Search and define EST for ESS Time Entry in the field for Process
- To identify a duplicate business rule you can navigate to the program Employee Pending Time Entry
- Menu → Human Capital Management → Payroll → Employee Maintenance → Employee Pending Time Entry
- Select Search and define the Employee Number field
- Locate any example record and select the Audit tab
- Select the Approvers option to expand the workflow audit
- Review for the step where you see the approvers name duplicated
- Click on the approvers name to expand that workflow business rule detail
- Review for the Rule ID value
- Use the Business Rule ID field in the Business Rule program to find an exact match
- One the duplicates have been determined, select Delete to remove one of the rules
- Once deleted the records will need to be released to reset their workflow setup
- Navigate to Employee Pending Time Entry and preform another Search
- Navigate to the Audit tab and define in the field Workflow Status the value X - In Progress to retrieve all current records
- Select the option Mass Release to reset these records to the new workflow setup
- Navigate in Munis to Workflow Business Rules
Additional Information
- Please reach out to Munis Human Resources Support with any additional questions
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