Error acs.SegmentThree in Account Inquiry

Owned by Knowledge Assistant
Oct 30, 2020


Description of Issue

Error in Account Inquiry after upgrade:

Munis (glactinq)

Prepare statement 1341 failed. -6372 [ISAM -4104]

Additional information concerning a status error of -6372:

[Microsoft ][SQL Server Native Client 11.0] [SQL Server] The multi-part identifier "acs.SegmentThree" could not be bound.

Context

Recent upgrade

Cause

Segment sort order is not unique

Resolution

General Ledger Menu > Inquiries and Reports > Account Inquiry

  1. In Account Inquiry, click Seg Find.
  2. Select Sort by Segment.
  3. From the "Active Sort Set Order Definition" screen, select 3 unique options (example: 09-org, 11-object, 12-project).  Click Accept to save.
  4. Click Back to return to the main Account inquiry screen.
  5. Click Search and enter search criteria and click Accept.  Results should show if GL data access is sufficient.
  6. Please contact Munis Support if error persists.


Additional Information