Duplicate Social Security Number error in Employee Master

Owned by Knowledge Assistant
Oct 28, 2020
1 min read



Description of Issue
  • "Duplicate Social Security Number" being given in Employee Master, but employee does not exist in system
  • Employee not in Employee Master, Personnel Actions, or Terminated Employee Master, but Munis indicating their SSN already exists in system
Context
  • Munis
  • Employee Master
Cause
  • Employee exists somewhere in database causing error
Resolution
  • Please reach out to Munis Human Resources Support and reference this article
Additional Information
  • This issue can be caused by Personnel Actions when processing a New Hire action, if the user has incorrectly closed out of the Condensed Employee Master. The "Back" button should always be used when closing Munis programs, if available. 
  • Please reach out to Munis Human Resources Support with any additional questions