Description of Issue

How can I send a test email in Self Service to make sure emails are working?

Context

Cause

Informational

Resolution

For Self Hosted Clients:

Log onto the Self Service Server
Open the Self Service Hosting Page in IIS or from a web browser using ESS Hosting URL
Click on System Configuration in the left hand menu
Click on Test
1. Fill out Email to with your email address
2. Fill out Email from with the email address that will be sending emails from Self Service
3. Click on Send-Email button
4. Check your email for the successful test email

For SaaS Hosted Clients Contact Tyler Systems Management Support for assistance.

Additional Information

Review Master Article - Email Failure for further assistance.

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