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Role based printer not assigned
Role based printer not assigned
Description of Issue
Cannot access abatement entry
Context
- Munis
- All Versions
Cause
A role based printer needs to be assigned as abatement entry assumes the user will be printing reports or certificates.
Resolution
- Navigate to System Administration>Security>User Attributes
- Click Search
- In the User ID field enter the users ID
- Click Accept
- Click Attributes tab in the center of the screen
- Click Update in the lower section
- Scroll down to Revenue Systems, Tax, Single bill printer
- Click into the Value field and select a printer from the ellipse button
- Click Accept
- Try launching abatement entry again and the error should clear
Additional Information
A system administrator will need to make this change.
, multiple selections available,
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