Resolution

There is no way to add a single user to use a printer in addition to users that are already there if they aren't already in the same department that has permissions to user the printer already. One can either move the user to the department code that already has permissions for the printer if it doesn't change any other tasks the user completes or you can make a duplicate printer definition that has all the same information as the wanted printer but gives permissions to either the department of the user or the user themselves.

To make a duplicate printer definition:

Navigate to System Administration > Printer/Device Administration > Printer Definitions
1. Click either Search or Browse to locate and select the printer you want to duplicate
  1. Take note of:
    1. Printer Type
    2. Either Server printer name or Print/forms command - Only one of them should be filled out
    3. If PDF Enabled and any options under PCL printing are checked to be used
2. Click Add
3. Enter a Printer ID and Printer name.
  1. Note: Using the same printer ID and/or same printer name will not work and a new name will be needed
4. Match the info noted from the original printer definition on this new definition
5. Under Printer availability select the availability to users needed for this new printer definition
6. Click Accept

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