Exemption Credits Mass Update sets all amounts to zero

Owned by Knowledge Assistant
Last updated: Mar 14, 2022
1 min read





Description of Issue

Exemption/Credit amounts were all set to zero after processing Mass Update in the Exemptions/Credits program



Context

  • NY Property Tax Billing

  • Exemptions/Credits

  • Star



Cause

If the Mass Update button is run for NY Star exemptions/credits records, the process will update all amounts to zero



Resolution

Install MUN-421848 once available. 

Star Exemptions/Credits amounts pull from the RPS160 Import file. There is no way to recalculate those amounts without having to reimport the RPS160 file again.

  • If bills do not exist, reimport the RPS160 file to overwrite Star Exemption/Credit records in Munis from the import file.

  • If bills do exists, contact Munis Tax Support. 



Additional Information

New York sites should never use the Mass Update button in the Exemptions/Credits program