ESS Open Enrollment Employee Cost is incorrect

Description of Issue
  • The Employee Cost premium is incorrect in ESS Open Enrollment
Context
  • Munis
  • Human Capital Management (HCM)
  • Employee Self Service (ESS)
  • Employee Benefits Enrollment
Cause
  • This is cause if the "Use Cafeteria Plans" option is enabled but no Cafeteria Plan is setup in Munis
Resolution
  1. To review the "Use Cafeteria Plans" option, navigate to Benefit Settings or Enrollment Campaign Manager
    • Menu > Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Enrollment Campaign Manager
  2. Select Search and locate your campaign record
  3. Select Settings and review for the option Use Cafeteria Plan
  4. If enabled, select Update and click the field to disable this option
Additional Information
  • Please reach out to Munis Human Resources Support with any additional questions