ExecuTime workflow approvers getting multiple identical notification emails

Owned by Knowledge Assistant
Apr 15, 2021
1 min read
Description of Issue

ExecuTime Workflow Approvers are getting multiple identical email notifications. Two for each submission, for example Time off requests and Timecards submitted for approval. 

Context
  • ExecuTime version 2020.4
  • Workflow Management
Cause

A workflow approver who has more than one workflow approver record, will get notification emails for each workflow approver record they have set up.

Resolution

Work ticket XTSP-1340 will correct this issue in ExecuTime version 2021.1.1 when released. 

Additional Information