ExecuTime workflow approvers getting multiple identical notification emails

Owned by Knowledge Assistant
Apr 15, 2021
Description of Issue

ExecuTime Workflow Approvers are getting multiple identical email notifications. Two for each submission, for example Time off requests and Timecards submitted for approval. 

Context
  • ExecuTime version 2020.4
  • Workflow Management
Cause

A workflow approver who has more than one workflow approver record, will get notification emails for each workflow approver record they have set up.

Resolution

Work ticket XTSP-1340 will correct this issue in ExecuTime version 2021.1.1 when released. 

Additional Information