Description of Issue

Need to remove NSF charge from customers water bill

Context

Munis
Bill Adjustments
NSF Fee
Utility Billing
UBCIS

Cause

Resolution

NSF Fees can be removed from Utility Bills by performing a bill adjustment to remove the fee amount. Please use the following steps to complete this process.

Tyler Menu > Property Revenues > Utility Billing > Bill Processing > Bill adjustment Management > Bill Adjustments
Enter Bill Number, AR Category, Year
Accept
Find NSF Fee > Update > Change Base/flat Amount to 0.00
Accept
Select output option
Release/Post

Additional Information

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