Unable to set Role to Active

Owned by Knowledge Assistant
Last updated: Nov 22, 2023
1 min read


Description of Issue

Can't set the Role I created to Active 

Context

System Administration 

Cause

Role wasn't changed to Active during creation 

Resolution
  1. From the Roles Program search for the Role that is set to Inactive 
  2. Click Update and change the Role Status to Active
  3. Click Accept to save the record
Additional Information