Description of Issue

Time-off/Hours Request has a lock symbol next to it and cannot be deleted.

Context

Cause

Pay Period in which the request fell was locked, preventing the request from being deleted.

Resolution

Select Payroll Functions > Time Balancing
Select the History tab
Use the Pay Period drop down menu to locate correct pay period
Uncheck the box for Lock this pay period if checked
Select Supervisor Actions
Select Manage Time-off
Check the box next to the locked request
Select Reset to Pending
Select the Minus/Deletion button next to the request to remove the unwanted entry
Return to Payroll Functions > Time Balancing > History
Check the box for Lock this Pay Period if it was checked in the beginning

Additional Information

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