Duplicate Payment Batches

Owned by Knowledge Assistant
Last updated: Apr 12, 2021



Description of Issue

Duplicate Batch Numbers

Batch numbers duplicated

Two batch numbers with the same number

Context
  • Munis
  • Payment Entry
  • 11.2
  • 11.3
Cause

This issue can occur when a user manually changes the batch number when creating a new batch. This can also occur when a user may back out of a started batch with no records, then re-create the batch and manually alter a batch number, simultaneously another user may create a batch around the same time. 

Resolution

Please contact Munis Support.

Additional Information